Castle Laser tag
COVID-19 Re-Opening Plan
We’ve instituted thorough cleaning and safety practices to support the health and wellness of our families and staff. We've done this by carefully following all State and Federal guidelines for COVID-19 protocols and taking additional steps to ensure your safety at our facility.
We’re Supporting Social Distancing Across our Facility
• Guest capacity at the facility will be limited
• Contactless payment for activities, snacks, and retail items has been instituted
• We have new virtual game cards that incorporate touch-less application
• A newly installed safety shield at registers and help desks
• Social distancing markers now appear throughout the facility encouraging appropriate separation between customers and staff.
• Staggered activity start/finish times and the utilization of multiple entrances/exits to reduce crowds in the main entrance vestibule
• Increased frequency of cleaning and sanitization practices across all areas of the facility
• Staff members have been trained on proper cleaning & disinfecting procedures, and usage of Personal Protective Equipment
• We have enhanced deep-cleaning procedures using sanitization, deodorizing, and cleaning products that meet the EPA criteria for use against SARS-CoV-2 and the novel coronavirus that causes COVID-19
• We have dedicated staff members to continually sanitize games, tables, and frequently touched surfaces
We’re Adding Multiple Layers of Strict Cleaning and
YOUR SAFETY IS OUR ONLY CONCERN
We’re Promoting Healthy Hygiene Practices
• New touch-less soap and towel dispensers have been installed to encourage increased hand washing for guests
• We've increased the number of sanitization stations throughout the facility
• We're requiring mandatory face coverings for staff and guests ages 2 and older
• We're promoting the importance of these practices throughout the facility with signs advocating proper hand hygiene, avoiding sharing
personal items, cough etiquette, and physical distancing
• Staff members have been instructed in our new COVID-19 Incident Response Protocols to ensure we have the quickest and safest reaction to any possible exposure
• Team members are required to wash their hands frequently throughout each day and for at least 20 seconds. We are also encouraging our guests to do the same
• Health Screening and Touch-less Temperature Check: all staff will be monitored upon arrival for signs & symptoms of COVID-19
We’re Trained Our Staff Members
on the New Protocols
While these practices will be new for us, we understand their importance and see them all as necessary steps to providing the safest environment possible for everyone at Castle Laser Tag.
It's also important to note that we've applied these measures with all of the updated
information that we have access to and we will continue to update our protocols as needed as we continue to learn more.